Help & Support
How can we help?
Find answers, get account help and reach the RS Performance Index team.
Testing Support
Questions about testing sessions, protocols and recording results.
Account Help
Login, registration, role selection and account access.
Privacy Questions
Visibility controls, consent and athlete data protection.
Report a Problem
Tell us about an issue you encountered in the platform.
Frequently asked questions
Browse common questions about testing, verification, privacy and scouting.
View FAQContact support
Send us a message and the right team member will get back to you — for account, privacy, testing or billing questions.
Contact SupportEmail notifications
The platform sends notifications for testing session reminders, achievement unlocks, personal bests, report readiness, and correction request updates. All notifications appear in the notification centre — look for the bell icon in your dashboard.